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WHAT IS MANAGED PRINT SERVICE?

Managed Print Service (MPS) involves managing hardcopy device fleets, like copiers, fax machines, multifunction devices and printers in a unified fashion.

Most MPS service providers:

  • Manage information with consolidated billing
  • Proactive maintenance of equipment fleet
  • Ongoing optimization of the fleet throughout the contract life

MPS core features:

WHY IS KM DATA, INC. SO SUCESSFUL IN MPS?

KM Data, Inc. has one of the largest and definitely the most diverse MPS networks in North Carolina.

MPS for KM Data, Inc. is never too small or too large.

We have a large amount of single equipment MPS users. These smaller companies are most often overlooked by the large MPS providers looking for another large network.

We have various options for MPS, and we can customize in any way needed for the customer’s application.

All packages can include new equipment or utilize your current equipment:

  • On-site total coverage
  • Depot total coverage
  • On-site maintenance coverage
  • Depot maintenance coverage
  • Consumables only coverage
  • Billing: monthly, quarterly, annually or by the copy.

HOW MANAGED PRINT SERVICE WORKS

SETUP:   KM Data, Inc. will visit your network or non-networked printers, fax, copiers or MFP equipment by either physically visiting all printers and printing a configuration page or scanning your network with our confidential USB key.  We will visit about one month later and repeat the process. The page volume information gathered will show what the printer will print over a one or multi-year period.

INFORMATION DISCOVERY:  The information that we present can be as simple complex as your company requires. In most cases, we will present annual page volumes and submit pricing for on-site maintenance and supplies. In other cases, companies are interested in additional information, here are some examples:

Full Documentation of Current Costs:
Current page and consumable costs, hardware costs, support and service costs, paper supply costs and power costs.

Hardware:

  • Level of product standardization, management of device lifecycle, classification of technology, cost effectiveness, soft costs, current depreciated value vs. purchase value

Page Costs:

  • Identification of costs by type of model, identification of least cost devices within a fleet, volume of output by cost per page

Utilization:

  • Identification of under-utilized devices, identification of proper device sizing requirements

Support:

  • Identification of expected device failure rate

Standards:

  • Measurement against industry best practices, against similar organizations and current fleet vs. industry best in breed devices

About information gathered:

  • no software installed
  • standard network protocols are used: SNPM, PJL and ICMP.
  • no broadcast is done
  • communications is with internal network only
  • collected information is confidential
  • does not impact HIPAA or Sarbanes-Oxley Compliance